On-call service - Telecom systems ready for operation at all times
To ensure networks remain operational, qualified employees are needed on site for maintenance and troubleshooting. In order to guarantee an adequate response time, Kummler+Matter EVT’s on-call service is available 7 days a week, 24 hours a day.
Technological change in end devices and applications in the communications sector means an ever increasing amount of bandwidth is needed for data transmission. The process of upgrading existing communications networks to fibre optic technology has long been ongoing in order to meet these needs. Kummler+Matter EVT is at the forefront when it comes to building these new communication networks. To ensure the bandwidth grows along with your requirements and your systems function perfectly, Kummler+Matter EVT offers a 24x7 on-call service. Services include swift arrival on site, preventive and reactive maintenance of system technology, telephone support and storage and management of spare parts. The experienced system specialists bring expertise and well-founded know-how with them, both in the maintenance of in-house systems and systems from other providers.
Demand-oriented services, from individual packages to complete solutions - individual and flexible
Planning
Kummler+Matter EVT plans maintenance work in an efficient and timely manner and ensures that the right parts and system components are always available when needed.
Engineering
When drawing up the service agreements, all measures and procedures for preventive and corrective maintenance, including spare parts requirements, are defined based on the required availability of the system and the permissible intervention time.
Execution
Maintenance work and updates are carried out reliably during the specified time windows. During corrective maintenance, state-of-the-art diagnostic tools are available to quickly localise faults and eliminate them in the long term.
Commissioning
The extensive experience of our specialists enables the swift and targeted rectification of faults. Before a system is put back into operation, checks and tests are carried out to ensure the cause of a fault has been permanently eliminated.
Upkeep
Proper preventive maintenance of system technology, for example in the fixed line network or in directional and special radio communication systems, helps to avoid system malfunctions. Kummler+Matter EVT offers you tailor-made solutions.
Technical highlights
- Help desk
- Remote diagnosis
- Software support
- Fixed line networks
- Wireless networks
- Cable installation
Your advantages
- Smooth overall planning and implementation of public lighting projects - from simple projects to comprehensive, complex undertakings.
- Experts from all areas work hand-in-hand at Kummler+Matter EVT: electrical engineers, structural engineers, civil engineers and experienced network electricians. Laborious coordination activities can therefore be dispensed with - Kummler+Matter EVT takes care of everything for you.
- Kummler+Matter EVT has all of the machines, equipment and vehicles needed in its own inventory - from telescopic lifting platforms to cable pulling equipment and temporary emergency power generators.